If you can't find your answers here, Please feel free to contact us below

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What are your production times?

All of our products have a 1 Day processing time, (apart from our Frames and Slates which is 1-3 Days).

So if you're in a rush "We've got you".

Also if you order a Card before 1pm we will post it out to you the same day.

Can you tell me about the scents for your candles?

All of our scented candles are 100% Vegan and animal cruelty free.

All our Fragrance Oils are sourced from highly rated and trusted UK suppliers.

Do you try to look after the environment?

Yes we are trying to do our bit to stop the planet going up shit creek!

We've done our best to use as much recycled & reusable materials for our products & packaging as possible.

What are the sizes of your products?

Oh so size does matter! Ok so here's a list of sizes for our products.


  • Small A6 (10.5 x 14.85 cm)
  • Large A5 (14.85 x 21cm)


  • Regular: 7oz Glass Jar With Lid (H: 8cm x D: 6.5cm)
  • Large: 12oz Glass Jar With Lid (H: 10cm x D: 7.5cm)
  • The Big One: 17oz Glass Jar With Lid (H: 12cm x D: 8.5cm)


  • 9x9cm with rounded corners


  • 27x27cm, 6cm Depth
  • See descriptions for photo sizes

When will my order arrive?

Just putting it out there delivery is out of our control.....

Royal Mail seem to be on the ball nowadays so your order should arrive within your selected shipping option at checkout.

Royal Mail delivery times:

1st Class 1-2 working days

2nd class 2-3 working days

Tracked 24 next working day

Tracked 48 2-3 working days

Please bear in mind at peak times & seasonal periods Royal Mail do get very busy & your order could be a little delayed.

Should you have any concerns please feel free to drop us a message/email.

What's your Returns/Refunds policy?

This can be found at the bottom of this page along with our Privacy Policy & Terms of Service.

Do you ship abroard?

Currently we don't ship abroad due to customs messing up our deliveries.

But who knows in the future 'This Got Personal' could take over the world!

(Fingers crossed)

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